Return Policy

Evermore Exclusives Return & Refund Policy

At Evermore Exclusives, we want you to love what you order. If something isn't right, you may return most items within 14 days of delivery for a refund or exchange, subject to the conditions below.

Standard Returns
Items may be returned within 14 days of the delivery date. To be eligible, items must be unworn, unwashed, and in their original condition with tags attached. To start a return, contact us at evermore@ttu.edu with your order number and the reason for your return.

Please note that some products are produced in limited quantities or specially made for our collections. Where an item is marked as limited-edition or made-to-order at checkout, that listing will state whether it is final sale; otherwise, the standard 14-day policy above applies.

Damaged, Defective, or Incorrect Items
Please inspect your order as soon as you receive it. If your item is damaged, defective, or you received the wrong product, contact us within 14 days of delivery at evermore@ttu.edu

Please include your order number, a description of the issue, and photos of the item when possible. We will review your request and work with you to make it right. Approved claims may be resolved with a replacement or refund to the original payment method, depending on the circumstances and product availability.

Refunds
Refund requests are reviewed on a case-by-case basis. If your refund is approved, you will receive confirmation by email and the refund will be issued to your original payment method. Please allow additional processing time for your bank or credit card provider to post the refund to your account.

Contact Us
If you have questions about your order or our return and refund policy, please contact us at:
Evermore Exclusives
evermore@ttu.edu